Article

Checklist - Technical Assistance

 

 

 

USER SERVICES

 

Checklist – Technical Assistance: Policies, Procedures, Workflow

 

ü      Instructions in use of device

ü      How to adjust device, if appropriate

ü      How to clean device

ü      How to check for maintenance or repair

ü      Where and how to obtain repair services

 

 

Suggested Documentation

Policies

Procedures

Workflow

Technical assistance provided for each device

Instructions given in use of device; specify location

How to adjust

How to clean

How to check for maintenance or repair

Information about ongoing services, where and how to obtain; fees if applicable

 

Step-by-step instructions for TA provided at time of assignment

Take home brochures for cleaning, adjustment, repair

Business card for ongoing services

 

 

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DISCLAIMER

This work is supported under a five-year cooperative agreement # H235V060016 awarded by the U.S. Department of Education, Office of Special Education and Rehabilitative Services, and is administered by the Pass It On Center of the Georgia Department of Labor – Tools for Life.  However, the contents of this publication do not necessarily represent the policy or opinions of the Department of Education, or the Georgia Department of Labor, and you should not assume endorsements of this document by the Federal government or the Georgia Department of Labor.

 

 

 

 

 

 

Attachments

Other Information

Title: Checklist - Technical Assistance
Module: User Services
Author: Trish Redmon
Audience: Implementer
Sub Title: Policies and Procedures
Procedure:
Organization Source: Pass It On Center
Last Reviewed: 10-25-2009 6:57 PM