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Measuring Customer Satisfaction

Measuring Customer Satisfaction One method of measuring customer satisfaction is the use of a survey of satisfaction. See the attachments for example from the Idaho Assistive Technology Reutilization Project and the Guam System for Assistive Technology.

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Attachments

Other Information

Title: Measuring Customer Satisfaction
Module: User Services
Author: Idaho AT Reutilization Project
Audience: Implementer
Sub Title: Customer Satisfaction Survey
Procedure: Measuring customer satisfaction
Organization Source: Idaho Assistive Technology Reutilization Project
Last Reviewed: 08-11-2010 4:52 PM