Measuring Customer Satisfaction

Measuring Customer Satisfaction One method of measuring customer satisfaction is the use of a survey of satisfaction. See the attachments for example from the Idaho Assistive Technology Reutilization Project and the Guam System for Assistive Technology.


Please note that by selecting an Internet link you will be directed to an external site, and the Pass It On Center does not control the content of the site.



This work is supported under a five-year cooperative agreement # H235V060016 awarded by the U.S. Department of Education, Office of Special Education and Rehabilitative Services, and is administered by the Pass It On Center of the Georgia Department of Labor – Tools for Life.  However, the contents of this publication do not necessarily represent the policy or opinions of the Department of Education, or the Georgia Department of Labor, and you should not assume endorsements of this document by the Federal government or the Georgia Department of Labor.




File Name File Size
There are no attachments for this article

Other Information

Title: Measuring Customer Satisfaction
Module: User Services
Author: Idaho AT Reutilization Project
Audience: Implementer
Sub Title: Customer Satisfaction Survey
Procedure: Measuring customer satisfaction
Organization Source: Idaho Assistive Technology Reutilization Project
Last Reviewed: 08-11-2010 4:52 PM